Frequently Asked Questions
Everything you need to know about your ICT Billet experience.
How long will it take for my order to ship?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location.
What is your return policy for apparel?
We offer a 30-day return window for all unworn, unwashed items with original tags attached. Please use our online portal to initiate a return.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring a similar garment you own to ensure the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Shop Pay.
How can I track my package?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.